We are passionate about helping hospitality and travel brands grow and our story is one of permanent dissatisfaction. With global expertise and local insight our agency helps companies in the travel, lodging and transport business to develop strategies that can evolve to meet shifting traveler tastes, improve customer satisfaction and loyalty, fuel greater sales and help you turn your ambitious goals into reality.

A fresh perspective on luxury hospitality

Most hotels, resorts, airlines, cruise operators or travel agents suggest that they offer stellar service, unique experiences and an array of options close to Heaven. We disagree. In reality, there are very few great locations and carriers in the world that are truly special in terms of ambience, service, cuisine and attention to detail. They are a beacon of elegance and grace.

We at HOTEL AND TRAVEL INSIGHT are one of the finest possible guardians of that beacon, coaching and assisting the travel industry in setting standards that inspire discerning travellers across the globe. We work discreetly and independently. We operate worldwide. Our intention is to help you provide real luxury and experiences that are both rare and strike a chord in your guests hearts. However, the definition of luxury is a purely personal affair: it’s in the eye of the beholder. Something that is a rarity. With today’s up-scale guests luxury means peaceful seclusion, attentiveness, cordiality, flexibility, meaningful experiences, a lot of space and a lot of options.

Naturally we are aware of all complex operations involved in order to “make the magic happen” and we understand how managers must juggle a variety of tasks, from staff training, marketing the business and encouraging more bookings to balancing revenue and expenses. But that’s just the tip of the iceberg.

We work in many roles to solve our client’s toughest issues, whether as a trusted advisor or a hands-on coach. We integrate passion, world-class problem solving, industry and functional expertise to create change and lasting impact. Unlike most consulting firms we are not operating from behind a desk. Instead we prefer to really connect with our customers, work directly on site and assess personally “from the guest’s point of view”, wether it’s a classic Grand Hotel, a gourmet 10-room inn, a restaurant or any other hospitality enterprise (all sorts of cruise, airlines, etc.) If you’re ready to innovate and fuel your business, HOTEL AND TRAVEL INSIGHT can help you imagine, transform and improve …

working languages
featured experts
years of experience

What we want

Bold and ambitious, with a challenge and an open mind about how to tackle it.

Difficult things. Like ownable ideas. A changed framework. Increased guest expectations. Job satisfaction and fluctuation. Or imagining new revenue streams.

Curious, energized by ideas. The type of people you’d like to sit next to on a plane (given you’re not trying to get some sleep). Interested in the world around them and how lateral, positive thinking can create opportunity.

Colleagues and people who like what we do and see an opportunity they’d like to help us exploit. To learn more about career opportunities, → click here

We always ensure we are legally compliant, respecting our clients and contacts personal information. To view our Privacy policy, → click here


We know real life is not black and white. We engage hand in hand with our clients, in proximity and in open relationships. We invite them to participate in all the steps in the innovation process. We advocate a world of finesse, subtlety, taste – and elegance.

Strategic consulting for the best hotels and resorts worldwide

Apply for a call with one of our Business Consultants today! Our team would be delighted to exchange ideas with you.